Terms of Service

1. Acceptance of These Terms

By browsing this website, by sending an enquiry through the contact channel, by asking Helios Group (HK) Limited to survey a sensing corridor, or by signing for a commissioned system, you agree to be bound by the terms set out on this page and on the pages closest to you at the moment.

If you act on behalf of a company, of a plant, of an estate or of any organisation, you confirm that you hold the authority to bind that organisation to these terms. Where you do not have that authority, do not submit a request for work. We will assume every message reaches us from an authorised voice unless the conversation itself suggests otherwise.

We ask you to read the whole document before any money changes hands, because a signature on a proposal refers back to the whole of these terms rather than to a single memorable line.

2. The Company and How to Reach Us

These terms are issued by Helios Group (HK) Limited, a company formed under the laws of Hong Kong and registered for correspondence at Rm B 12/F HANG SENG CAUSEWAY BAY BLDG, 28 YEE WO ST, Causeway Bay, Hong Kong (HK). Every reference to the Company or to we, us, or our in this document points to Helios Group (HK) Limited.

You can reach the station through the contact page, by electronic mail at contact@miyuyoke.autos, or by telephone at +17794100390. The developer behind the presentation of the site is Helios Miyuyoke, who steers content, layout and accessibility for the Company across every corridor page.

Any formal letter about a dispute should be sent to the registered address above, marked for the attention of the legal office of the Company, so that the right person opens it without delay.

3. What We Offer

The Company delivers computer systems design and related services, computer integrated systems design, and professional, scientific and technical services in the optical field. Concretely, that trade includes optical sensor integration, photonics test systems, optical inspection platforms, environmental light monitoring, laser safety systems and illumination control software.

Our engineers join optical and software disciplines so that a manufactured or environmental operator can watch a beam, a surface or a sky with dependable eyes. Each engagement is scoped to its own corridor, and the equipment we build stays tuned to the task your operations describe.

Nothing in these pages is a standing offer to every visitor. A quote, a price list or a brochure invites you to begin a conversation; it does not of itself create a binding contract to perform work at a stated price.

4. Separate Written Agreements

For any engagement of real value, the Company will nominate a written proposal, a statement of work, or a signed services agreement that names the deliverables, the schedule, the price and the acceptance tests. That written instrument and these terms are read together as one contract.

Where a statement of work disagrees with a general sentence on this page, the more specific instrument wins for the matter it covers. Where these terms are silent and a statement of work is also silent, the ordinary law of the relevant jurisdiction fills the gap in a fair manner.

A colour brochure, a social post or an early estimate is not a contract. Only a signed proposal or a written exchange that clearly accepts firm terms creates the agreement that binds both parties.

5. Who Can Enter an Agreement

You must be at least eighteen years of age, or of the age of majority where you reside, to enter an agreement for services. We will not hold a contract with a minor unless a parent or guardian supervises it directly and in writing.

Where you represent a business, you confirm that acting for that business has been properly authorised in line with its own internal rules. The Company may, where it is prudent to do so, ask for evidence of that authority before beginning expensive field work.

We keep the freedom to decline an engagement for any lawful reason, including a request that collides with export rules, with our engineering standards, or with the safety of our own field team.

6. Your Obligations as the Client

The success of a sensing corridor depends as much on the ground beneath it as on the mirrors above it, so you carry a set of honest obligations. You will provide truthful details about the site, about access, about power, and about any hazard that our surveyors ought to know before they climb a ridge.

You will give reasonable notice of changes that could upset a calibration, such as a repaint that alters a surface, a new source of stray light, or a plan to remove a structure our sensors look at. You will keep any passwords we issue for a system secret and change them if a staff member departs.

Where a system watches your own floors, you take responsibility for telling your people that monitored light and approved cameras are active, because workplace notice rules belong to you as the site operator.

7. Site Access and Safety Rules

Our engineers will enter your grounds only to carry out the work you have agreed. You will grant safe access at the agreed hours, will point out live utilities, roof edges, chemical stores and any other hazard, and will name a responsible person to greet the team on the day of any visit.

The Company will follow the safety code of your site, including any induction, protective clothing and permit requirements, provided those rules are reasonable and are told to us before arrival. Where your site will not allow a safe install, we may pause the work until the obstacle is removed.

Neither party will ask the other to cut a safety corner for the sake of a deadline. A cancelled morning because of weather or a hazard is better than an injury that dims a whole season of work.

8. Proposals and Quotes

A written quote is an invitation open for acceptance for the period named on the document, usually thirty days unless a shorter window is stated for reasons of component supply. After that period the numbers may shift, because the price of a lens or a controller can move quickly.

You accept a quote by signing it, by returning a written confirmation that names the same scope and price, or by paying a deposit that the proposal asks for. Any of those acts brings the agreement to life at the numbers on the page.

If you ask for added scope after a quote is accepted, we will issue a variation that prices the change before we build it, rather than presenting a surprise on a later invoice.

9. Fees, Payment and Invoicing

Fees for each engagement are set out in the proposal or statement of work. Unless a different split is written there, we commonly ask for a deposit before procuring long lead parts and for the balance against agreed milestones or upon acceptance.

Invoices are payable within the term shown on the face of the invoice, usually thirty days from issue. Where a payment falls overdue, we may pause work and suspend further deliveries until the ledger is brought up to date, and we may add any lawful late charge the governing law allows.

We will send an itemised invoice that you can reconcile, and we ask that you raise a genuine billing dispute in writing quickly. A dispute over one line does not excuse the rest of a bill falling overdue.

10. Taxes and Duties

Quoted prices are exclusive of any value added tax, goods and services tax or similar levy that may apply to your territory unless the proposal clearly states otherwise. Any such tax will be added to the invoice at the applicable rate and collected in line with local law.

Customs duties, import licences and transport charges that arise because a component crosses a border on its way to your site are yours unless the proposal says we carry them. We will tell you before incurring a large unexpected duty so that there are no surprises.

Where the law lets the Company recover input tax on goods that ship to you, we will structure the paperwork sensibly and will share the documents you need for your own records and returns.

11. Delivery and Installation Timelines

Dates named in a proposal are honest estimates built from component availability, weather and site readiness; they are targets rather than absolute promises where events beyond our control intervene. We will keep you informed if a date looks certain to slip and we will give you a revised expectation promptly.

Delays caused by you, by a component factory, by a border hold, or by a force of nature may push the plan back. Neither party is charged a penalty for a delay that springs from an event either party could not reasonably have prevented.

Upon a late delivery that is not excused, your ordinary remedy is to set a further reasonable period for us to complete; only if we still fail without cause would you move to the escalation steps in the dispute section.

12. Intellectual Property and Licensed Software

Drawings, firmware, configuration files, calibration recipes and the illumination control software that we gather during an engagement belong to the Company unless a statement of work transfers a defined asset to you for an agreed fee.

Where our software runs on hardware you own, we grant you a perpetual, non-exclusive licence to use that software solely to operate the equipment we delivered, for the lifetime of the system in its original setting. You may not resell, disassemble to copy, or redistribute our firmware as your own product.

Any third party libraries embedded in our work keep their own licences, which we will name in the delivery notes so that your compliance team can file them correctly.

13. Warranties and Their Limits

We warrant that a delivered system will perform materially in line with the specification in the statement of work when it is used as the design intends and receives reasonable care. That warranty runs for twelve months from acceptance unless a written agreement gives a longer window for a particular asset.

The warranty does not cover damage from misuse, from a third party modification, from lightning or flood that the design did not promise to withstand, from neglect, or from the fitting of parts we did not approve. Cosmetic wear on a moving mount or a dulled lens is normal use, not a defect.

If a covered fault appears, tell us within the window, let us inspect the unit in a fair way, and we will repair or replace the faulty part at our cost, returning the system to spec rather than merely promising to try.

14. Limitation of Liability

Neither party will be liable to the other for lost profits, lost production, loss of data, or any indirect or consequential loss, in connection with any agreement governed by these terms, however that loss arises, unless a written statement of work makes a specific promise to the contrary for an identified risk.

The total liability of either party under an agreement will not exceed the fees actually paid or payable for the engagement that gave rise to the claim. That cap keeps a modest calibration job from becoming a lever for an enormous indirect claim from a distant part of a business.

Nothing in this section excludes liability that the law will not let a contract exclude, including liability for death or personal injury caused by negligence, fraud, or a breach that a court marks as incapable of exclusion.

15. Insurance Held By the Company

The Company carries public and product liability insurance appropriate to an engineering firm serving industrial and environmental operators, and will give you a certificate of cover upon reasonable request before field work begins.

Coverage limits and the identity of the insurer change from time to time as policies renew, so the certificate we send you at the start of an engagement carries the accurate figures for that contract. We will not stand on a policy that we cannot prove by that certificate.

Our insurance is not a substitute for your own cover, and you are expected to keep any insurance that your own site, your own equipment or your own staff require you to hold.

16. Maintenance and Support Services

Ongoing care of a relay, when you buy it, is set out in a separate care plan that names the visits, the remote checks, the spares stock and the response times. Without a care plan, we fix faults under warranty and otherwise charge for call outs at our then current rates.

A care plan renews for twelve months at a time unless either side gives notice before the renewal date. You may pause a plan for a season and restart it later, though a long pause may require a fresh survey before we guarantee the same response window.

Remote troubleshooting needs a sensible internet link to the unit and a local contact who can reach the hardware. We will name who among your staff may open the remote channel with us.

17. Confidentiality Between the Parties

Both parties will keep secret any business or technical information they exchange that is marked confidential or that a reasonable person would recognise as sensitive, including drawings, prices, factory layout and survey findings. Each side will guard the other confidentiality as it guards its own.

Confidentiality does not cover information that is already public, that arrives lawfully from a third party with a right to share it, that either side must disclose under a court order, or that one party develops independently without using the other secrets.

The duty survives the end of the agreement for as long as the information stays secret, so that a design shared for one project does not walk to the next engagement across the ridge.

18. Termination and Suspension

An engagement runs until the work is accepted, the care plan expires, or either party ends it with written notice in line with the proposal. If you stop a project after we have begun, you pay for the work completed and the reasonably committed costs to that point.

Either party may end an agreement with immediate notice if the other commits a material breach that is not cured within thirty days of a written warning naming the breach. Neither party will use this clause for a small, easily fixed slip.

On termination, we will hand over the functioning system we have built, return any of your data we hold (apart from a lawful retention copy), and give a final settlement account so both ledgers close cleanly.

19. Dispute Resolution and Governing Law

The parties will first try to settle any dispute through a written exchange between senior representatives within thirty days. If that gentler route fails on a commercial disagreement unrelated to safety, they will go to mediation held at a neutral venue under the guidance of a single independent mediator.

Any remaining dispute that cannot be resolved through negotiation or mediation is governed by the law of Hong Kong, and the parties submit to the non-exclusive jurisdiction of the courts of Hong Kong for the resolution of any legal claim. A clause for a remote client may instead nominate the governing law of the client principal seat if a statement of work says so.

Nothing about a dispute stops the parties from meeting urgent obligations, such as the care of a live safety system, that continue while the argument runs its course.

20. Entire Agreement and Contact

These terms, together with any signed statement of work, set out the whole agreement between the parties and replace any earlier draft, estimate or oral understanding about the same engagement. A change to these terms is effective only when written and signed by both parties.

Where a court finds one clause unenforceable, the rest of the terms remain in force and the offending clause is read down to the narrowest lawful meaning. Headings in this document exist for the convenience of the reader alone and carry no legal weight.

For any question or notice about these terms, write to contact@miyuyoke.autos or by post to Helios Group (HK) Limited, Rm B 12/F HANG SENG CAUSEWAY BAY BLDG, 28 YEE WO ST, Causeway Bay, Hong Kong (HK). The developer Helios Miyuyoke keeps the master copy of these terms current at www.miyuyoke.autos.